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FOH Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a FOH Assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

To provide a high level of customer service within the operational areas by using initiative and excellent communication skills, promptly and effectively dealing with visitors, bookings, requests and queries.

The Ideal Candidate

  • Strong customer service and relationship building skills and experience
  • Previous experience in a Front of House or reception role
  • Service orientated attitude combined with innovative thinking
  • Strong team player within a high quality customer service operation
  • Be self motivated and work under pressure to balance conflicting deadlines is essential
  • Communicate effectively with a wide range of customers and multi-service team service personnel to achieve results
  • Database / IT experience
  • Front of House / Reception experience
  • Experience on using booking system
  • Some knowledge of systems relating to tracking of helpdesk requests or room bookings
  • Good eye for detail
  • Confident in dealing with customers and clients at all levels in an appropriate manner
  • Experience in using a range of IT products to generate reports (Word, Excel etc)
  • Highly customer focussed and a proactive problem solver / innovative thinker.
  • Experience working in a standards/compliance environment

Package Description

This is a great opportunity to work for our prestigious client Unilever in their UK&I head office in the heart of Surrey.

The Front of House team are empowered to provide a Concierge based service and manage the visitor experience, meeting rooms bookings as well as manage the business events, including brand launches and other site events.

The Front of House department is open between 07:00 - 18:00, Monday to Friday. This role is for 30 hours per week from Tuesday - Friday as per following shifts (Tues/Wed 9:30am - 5:30pm & Thurs/Fri 8am - 4pm). A degree of flexibility may be required for holiday cover or emergencies.

On site benefits include a free company gym, discounted staff shop and hair salon. The company benefits include, 20 days holidays, pension and many employee benefits and discounts and uniform provided.

The applicant must be customer focused, IT competent (Outlook, Word, PowerPoint, Excel etc.) and be able to work in a fast paced and changing work environment.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary £11.07 - £11.50 per hour
Frequency Hourly
Job Reference SDX/TP/226190/80808
Contract Type Permanent – Part Time
Closing Date 26 February, 2022
Job Category Administrative
Business Unit UK Corporate Services
Location Leatherhead, England
Posted on 26 January, 2022

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