Enhanced Supervision Security Supervisor

Job Introduction

As we find ourselves in these challenging times, you may be in a situation where you are looking for a new role or some temporary work. As a key partner to the NHS, Sodexo plays a big part in supporting the NHS through these unprecedented times, by providing a number of services including Security. 

We currently have a opportunity for a Enhanced Supervision Security Supervisor to join our Sodexo Healthcare team at Manchester University NHS Foundation Trust. 

You may feel uncertain around coming to work in a hospital environment at this time, but please be assured that the health and safety of our employees, clients, suppliers and the people we serve every day is our top priority. Each site is introducing the appropriate measures to ensure everyone's safety and monitoring this daily.

Join our team today, and do your part in supporting the NHS during this difficult time!

Role Responsibility

• Maintain a safe environment for patients on a one to one basis.
• The Security Supervisor must ensure all Enhanced Supervision Officers, including any agency officers used, are fully SIA licensed and their details verified and to ensure all have completed the relevant Physical Intervention Training and/or the Enhanced Supervision training with the Trust.
• To ensure that the security supervision protocol is adhered to and all relevant documentation is completed accurately and thoroughly, ensuring KPIs are met in accordance with the Service Level Agreement.
• The Security Supervisor is responsible for ensuring Security Supervision Officers are aware of their roles and responsibility whilst on shift and that appropriate breaks are arranged at the beginning of each shift.
• To ensure that all Security Supervision Security Officers are compliant and up to date with all relevant SIA and/or Trust training.
• To liaise with the Ward Manager / Nurse in Charge, upon receipt of a Security Supervision Request Form for joint risk assessment and to assess the level of supervision required for the patient as per protocol.
• The challenging of the joint risk assessment process should the assessment deem the level of supervision by a Security Supervision Officer is not warranted / no longer required the Security Supervisor must inform Trust Management of the situation immediately so appropriate discussions can be facilitated with the Quality and Compliance Lead for the relevant hospital site if overruled.
• Continued liaison with ward / departmental management.
• Recording details relevant to the patients risk of harm or potential harm to others / maintaining accurate records.

The Ideal Candidate

• Excellent communication & customer service skills.
• Excellent awareness skills.
• Excellent written skills.
• Excellent Computer Skills.
• Experience in working in a similar role.
• A SIA Licence holder Manned Guarding Licence / DS / Close Protection,
• Knowledge of security techniques.
• Must be punctual and have the ability to think on their feet.
• Reliable with excellent time-management skills

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.