Corporate Receptionist
Job Introduction
Providing a Front of House service within reception, you will be playing an instrumental role in delivering excellent customer service to both internal and external clients.
Role Responsibility
- Act as first point of contact for all queries in an efficient and concise manner
- Meet and greet all visitors and advise host of visitors arrival
- Act as point of contact for incoming calls.
- Operate switchboard in a timely and professional manner
- Effectively build and maintain professional relations with both internal and external contacts
- Up keep of meeting rooms and report any issues to the Facilities team
- Replenish Front of House refreshments when required
- General administrative support.
- Providing Health and Safety information for new starters (i.e. New Starters Building Induction)
- Keep reception tidy and presentable
- Meet and greet visitors, contact their hosts
- Update daily visitor list
- Assit with visitir pass requests when required following security process.
- First class customer service
- Good keyboard skills and Excellent communication skills are required.
- Answer emails relating to requests for Daily needs
- Answer phone and book visitor parking spaces
- End of day print out the Day Needs List for meetings
- Provide input to the team regarding improvements to services
The Ideal Candidate
- Good working knowledge of MS Office
- Excellent communication skills, both verbal and written
- Professional and courteous telephone manner
- Experience of delivering excellent customer service both face to face and over the telephone
- Right to work in the UK without restriction
- Ability to liaise with people at a Senior Level
Desirable
- 5 GCSE’s A-C (including Maths & English) or equivalent
- Knowledge of customers services principles and practices
- Knowledge of administrative and clerical procedure
- SIA Badge
Package Description
This position is a part-time opportunity working 14 hrs per week -Thursday and Friday
between 8:00 - 16:00 availability for additional hours to be worked covering holiday and absence when required during the working week.
About the Company
Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
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