Contract Director

Job Introduction

Contract Director

• Salary:  Competitive, plus 15% bonus, Car Allowance and Sodexo Flexible Benefits
• Hours: 40 per week – Monday to Friday
• Location:  No fixed location, must be willing to travel when required

Lead Our Future – and Yours

Are you ready to shape the future of property management and drive real transformation? At Sodexo, we’re looking for a visionary Contract Director to lead a flagship client partnership and deliver world-class Performance Partner services. If you thrive on challenge, innovation, and making a tangible impact, this is your opportunity to lead at the highest level.

Purpose of the Role

As our Contract Director, you will:

• Be the face of Sodexo for a major client, providing exceptional account management and strategic leadership.
• Deliver expert guidance on property management, budget efficiency, property strategy, risk management, and supply chain optimisation.
• Inspire and develop a high-performing contract management team, championing service excellence and compliance.
• Lead the mobilisation and transformation of the client’s property function, ensuring a seamless transition and robust supply chain integration.
• Partner with HR to build a dynamic, professionally qualified management team.
• Drive the client’s transformational journey under the FM26 programme, establishing a new standard in property management.

About the Performance Partner Model

You’ll assure, advise, and integrate property services on behalf of the client, ensuring compliance and performance excellence across a complex, high-security estate. This includes managing service providers, technology solutions, budget, Helpdesk/CAFM, asset management, and performance management.

Key Responsibilities

• Oversee seamless service delivery across diverse internal stakeholder groups.
• Lead the transition to a new operating model, driving stakeholder engagement and solution implementation.
• Maximise commercial effectiveness, controlling costs and resources, and unlocking growth opportunities.
• Recruit, develop, and inspire a diverse, high-performing team.
• Ensure compliance with all operational standards, policies, and legal requirements.
• Act as a Sodexo ambassador and subject matter expert for the performance partner model.
• Develop operational talent and succession pipelines for all leadership positions.
• Champion safety and compliance in complex environments, protecting both Sodexo and client brands.

Your Impact

• Develop and implement a cutting-edge property performance partner service.
• Serve as the senior escalation point for all contract-related matters.
• Collaborate with contract teams and agencies to deliver client requirements with excellence.
• Shape business planning and drive growth initiatives.
• Oversee unified service delivery from Sodexo and internal teams.
• Lead client contract negotiations and communication strategies.
• Drive continuous improvement, innovation, and cost efficiency.
• Ensure account performance meets all SLAs and contractual commitments.
• Lead on health, safety, and environmental compliance.

What We’re Looking For

• Degree (2:1 or above) or equivalent senior professional qualification.
• Proven leadership in a performance partner/integrator or similar outsourced management model.
• Extensive experience managing long-term client relationships in property/FM/Estates/QS/CS, with at least 10 years at management/leadership level.
• Membership of a relevant professional body.
• Track record of mobilising high-profile accounts from scratch.
• Strong presentation, commercial, and financial acumen.
• Experience leading large, diverse, and hybrid teams.
• Excellent interpersonal and communication skills.
• Self-motivated, adaptable, and able to manage multiple priorities.

Desirable:

• Qualification or experience in Business Management.

Please Note:  SC and CTC Clearance is required for this role. If you already hold this clearance, that’s excellent; if not, we can assist you in obtaining it.

 
Why Build Your Career with Sodexo?

At Sodexo, you’re not just taking a job – you’re joining a global movement. We offer:

• Competitive salary & bonus – Rewarding you for your impact.
• Flexible benefits– Car allowance and a portfolio of over 20 benefits, including: 
  • Sodexo retirement plan
  • Discounts at over 1,900 brands
  • Fitness and wellbeing support, including discounted gym membership
  • 24/7 confidential employee assistance – from emotional support to legal and financial advice

For more details on our benefits, please see the attached information.

About Sodexo

Sodexo's mission is to create a better everyday for everyone, and a better life for all. As the world leader in Quality of Life services, we operate in 55 countries, serving 100 million people every single day across Food, FM, Benefits & Rewards, and Personal & Home Services.

We’re committed to building a fair and inclusive future, celebrating diversity, and ensuring everyone can thrive as their authentic selves. As a Disability Confident Leader employer, we’re dedicated to supporting disabled people to achieve their aspirations. We offer a Disability Confident interview scheme for candidates with disabilities meeting the minimum criteria.

Ready to Lead? Ready to Make Growth Happen?

If you’re a dynamic, results-driven leader with a passion for operational excellence and client partnership, it’s time to shape the future with Sodexo. Apply now and become the driving force behind Sodexo’s Facilities Management success story.

Lead a high-impact team. Shape the future of property management. Make your mark with Sodexo.