Conference Centre Receptionist
Job Introduction
We currently have an opportunity for a Receptionist/Conference Coordinator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company. Providing a Front of House service within reception, you will be playing an instrumental role in delivering excellent customer service to both internal and external clients
Role Responsibility
- Ensuring that all incoming calls are answered swiftly and efficiently
- Answer emails relating to event requests
- Booking meeting rooms
- Dealing with customer queries
- Meet & Greet
- Event organising/administration
- Generate and distribute weekly function sheet
- Liaise with HOD’s about confirmed bookings
- Managing the visitor’s system
- Ensuring a five-star, professional service is delivered to all employees and guests visiting the building
- Plus, other administration duties.
The Ideal Candidate
- Reception/Events experience, ideally in a corporate environment
- Exceptional front of house and interpersonal skills
- Professional and courteous telephone manner
- Experience of delivering excellent customer service both face to face and over the telephone
- Computer literacy skills, including knowledge of Microsoft Office packages
- Excellent verbal and written communication skills
- The ability to multi-task within a fast-paced environment
- A flexible “can do” attitude
- Right to work in the UK
- Ability to liaise with people at a Senior Level
Desirable
- Knowledge of customers services principles and practices
- Knowledge of administrative and clerical procedure
- SIA Badge
About the Company
Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
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