Compliance Manager

Job Introduction

Are you an experienced Compliance Manager from a Building Services background? Do you have a good knowledge of CAFM and excellent communication skills? We want to hear from you!

Due to an exciting internal promotion, we are looking for an experienced facilities management Compliance Manager to join our team on a prestigious FMCG client account looking after sites across UK and Republic of Ireland. You would have experience in a similar role, excellent interpersonal and influencing skills, great eye for detail and ability to lead a team.

We offer a salary up to £38,000, a bonus and excellent professional development and progression opportunities within the company.

Role Responsibility

• Project manage implementation of the EZ max system and implement team changes to accommodate efficiencies found.
• Provide advice and proactively promote a joint approach to the management of compliance regionally, including Health and Safety, environmental, contractual and best practice and standards.
• Ensure all governance reporting is produced from site to QBR and ensuring improvement plans in place when off track via internal meetings.
• Providing clarity and guidance on contractual matters as they arise, ensuring a consistent approach is being taken across the region.
• Manage change control process and ensure all contractual and financial documents are maintained.
• Liaise with function representatives to assist the contract performance manager in improving deliverables across the portfolio.
• Add value to the response to pandemic or other risks to business continuity across the portfolio.
• To be “the conduit” between clients, the client’s SME team, Sodexo SME’s, operations & business development
• Maintain standard specification documentation to ensure aligned to in scope deliverables.
• To build strong working relationships with the client real estate team to be a single channel for process queries, issues raised and for tier 2 escalations into the client base.
• Highlight any issues or risks which may impact the successful delivery on the contract.
• Lead on continuous improvement including tools, processes, costings and communication plan.
• Scope, plan and deliver assurance activities to evaluate controls, recommend areas for improvement and provide assurance to the business.
• Provide advice, support and guidance to improve understanding and knowledge of control frameworks, policies, procedures and best practices to support the business in managing risk.

The Ideal Candidate

• Exceptional and influential communicator at all levels
• Proficient with business analysis techniques: techniques which help in modelling and understanding a business and its operation
• Proficient in progress reporting: methods and techniques for reporting progress
• Proficient in reporting and analysis methods
• Able to comprehend, interpret, communicate and embed contract into operations
• Knowledge of methods and techniques associated with planning and monitoring progress of projects e.g. work breakdown structures
• Ability to interpret and contribute to financial and commercial information
• Manage multiple workloads and shifting priorities
• Proven ability to work in a partnership and collaborative way with stakeholders at all levels
• Knowledge of risk management: the identification, assessment and management of risks, which could result in time or cost over-runs, or failure to deliver products which are fit for purpose
• Proficient in customer service techniques: techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of products and services

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process