Community Integration Officer - advertised on behalf of Essex CRC

Job Introduction

Essex CRC are currently recruiting for a part time Community Integration Officer on a fixed term contract based in Southend.

We are recruiting for Community Integration Officers to contribute to reducing reoffending, changing lives for the better and improving the quality of life for those under CRC supervision through effective delivery of probation services.

In particular this role will focus on supporting Essex CRC to deliver Custody and Community integration interventions to service users to support their reintegration into the community.

By developing relationships and working with partner agencies and stakeholders, you will ensure positive pathway outcomes and opportunities for service users, delivering group work and one to one activity to the desired quality standards. This will be achieved through the direct delivery of integration services.

Role Responsibility

• In liaison with the responsible officer/resettlement team/NPS – assess, advise and seek solutions for service user’s community integration needs.
• Design and deliver an effective action/achievement plan with the service user using specialist agencies as applicable. This should be based on an initial assessment of the service user’s risk, needs and abilities. Progress and outcomes delivered should be recorded, monitored, reviewed and updated regularly and in line with contract requirements.
• Contribute to the assessment and, where appropriate, to the review of the risk posed by service users and take the necessary actions in respect of any activities/engagement with service users, including attention to personal safety.
• Maintain contact, as agreed with the Responsible Officer, with service users in accordance with the requirements of the service. This includes maintaining a professional relationship and being a good role model to service users.
• Undertake Supervision Plan reviews, identifying and maintaining focus on achievement of the desired Community Integration outcome for the service user, ensuring they are assisted to prepare for and participate in suitable opportunities.
• Arrange for service users to partake and actively engage in decisions that affect them, ensuring they have input in shaping the nature of services delivered to/with them, by providing information, requesting feedback, consulting, and facilitating their participation in other innovative ways.
• Ensure that in all contacts with service users, they are alert to the needs of, and any harm that may be posed to children and adults with care and support needs. In the event of any of these safeguarding issues being identified they will consult with a manager and comply with the safeguarding procedures.
• Report immediately to the Responsible Officer when the service user’s risk escalates or a change in circumstances occurs.
• Deliver one-to-one and group work RAR interventions to service users as agreed with the CRC.
• Liaise and work collaboratively with Responsible Officers, TTG partner staff, mentors, NPS staff, CRC staff and other agencies in relation to community integration plans and interventions, in particular in order to minimise the risk of reoffending and risk of harm and to promote the safety of communities.
• Conduct interviews with service users in Partnership Agency premises, individually and in conjunction with partnership staff and inform the responsible officer of the outcome of these interviews.
• Participate in multi-agency panels and through these networks to identify development opportunities and service delivery opportunities, to enhance provision for service users. To communicate these to the relevant managers for developing such provision.
• Work in either community or custody settings delivering core resettlement services.

*This list is not exhaustive – please see attached job description for full details

The Ideal Candidate

• Level 4 in Information Advice and Guidance is desirable for this position
• Committing to improve the service delivery, efficiency and overall performance of Community /custody integration
• Own the performance of Community/custody integration by setting and achieving ambitious goals, being solution focused to implementing change as agreed with Manager
• Value diversity and equality in all decision and implementation decisions
• Excellent communicator
• Knowledge and implementation of Health and Safety of service delivery
• Encourages others to progress and develop
• Displays resilience and does not take set back personally
• Acknowledges others contributions
• Anticipates and adapts to new circumstances, constantly looking to create value and growth
• Openly encourages new thinking and perspectives
• Challenges their own thinking
• Admits to and learns from mistakes
• Excellent IT, communication and presentation skills

Package Description

Starting salary £23,970 pro rated

18.5 hours per week (Wednesday, Thursday and Friday) on a fixed term contract

27 days holiday + 8 bank holidays (pro-rated), defined contribution pension scheme, company sick pay, group discount scheme.

There is an expectation that operational staff work some evenings and weekends to enable service users to be supervised without jeopardising their employment.

This involves prison and community based work where you will be supporting effective release and resettlement into the community. Travel to different locations and working from different locations may be required.

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.