Cleaning operative

Job Introduction

To be responsible for the cleaning and servicing of areas, as allocated by the Soft Services Manager to the standard required by the Client and Sodexo

Role Responsibility

• Ensure complete knowledge of all areas which are to be cleaned in the course of duty
• Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks.
• Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to Health guidelines (COSHH)
• Have full working knowledge of all cleaning equipment, materials and agents and the use of cleaning equipment as directed by the Soft Services Manager only after correct training is given.Report any equipment which is faulty, mark as faulty and do not use.
• Ensure that the safety signage is used appropriate at all times, e.g wet floor signs and “warn” customers where possible.
• Ensure that cleaning stores are kept tidy and equipment stored safely at all times.
• Comply with all security regulations for cleaning materials, equipment and buildings as laid down by client and Sodexo.
• Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations, wearing company uniform as specified.
• Draw to the attention of the Soft Services Manager low levels of cleaning material stocks where appropriate so that new supplies can be reordered.
• Draw to the attention of the Soft Services Manager any potential hazards on site or infringements of Health & Safety Legislation.
• Attend trainingcourses and meetings as is necessary to maintain standards in the contract and assist in carrying out the job role efficiently
• Provide cover in other areas in times of sickness and holidays
• Ensure all cleaning equipment is kept clean & maintained in safe working order.Report any defects to the supervisor/Manager immediately
• Comply with all Sodexo Company policies procedures and client site rules and regulations
• Comply with all Company & client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place
• Carry out other reasonable tasks as directed by management
• Report and take necessary action for any incidents of accidents, fire, theft, loss, damage, or other irregularities.
• Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service, which Sodexho provide
• Be available for out of hours works including weekends

The Ideal Candidate

Essential

• Customer & Client Focus; Deliver exceptional customer service to build valuable long term relationships with colleagues, customers and clients
• Impact and Influence; Communicates to build relationships and interacts appropriately with others
• Continuous Improvement; Seeks to raise standards and improve quality of performance and service
• Working with others ; Works effectively and professionally with others to achieve the desired results
• Experience working in a cleaning team
• Excellent customer service skills and communication skills
• Experience working in a standards /compliance environment

Package Description

This is a great opportunity to join the housekeeping team at Johnson Matthey in Royston. We offer an excellent rate of pay abovve living wage along with great benefits and a reward programme. For tthe right candidate there is opportunities to progress through our development  programme. We are looking for vibrant individuals, who are absolute team player and will live our values of team spirit, spitit of progress and service spirit!

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.