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Chef de Partie

Job Introduction

We currently have a new opportunity for an experienced Chef de Partie to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

As a Chef de Partie you will be responsible for:

  • Preparation and cooking of food
  • Ensuring the kitchen areas are clean and tidy
  • Health and safety regulations, ensuring they are followed at all times
  • Delivering a world class customer experience to our customers and staff
  • Assisting in all areas of the kitchen for breakfast, lunch and hospitality
  • Assisting the Head Chef or Chef Manager with paperwork including stock ordering
  • Menu planning
  • Menu costings

The Ideal Candidate

Essential

  • 1 / 2 / NVQ Level 3 or equivalent
  • Proven experience in a similar environment
  • Excellent communication skills both verbal and written
  • Versatility and flexibility to enable us to continue to provide our Clients and customers with an excellent level of service and customer care.
  • The ability to prioritise conflicting tasks and support other team members throughout the shift.
  • Passionate about excellent standards with superb attention to detail
  • Have the confidence to interact with our customers
  • Adaptable to changing priorities
  • An ability to work unsupervised and to use own initiative.
  • Ability to work calmly whilst under pressure in order to meet deadlines.
  • Have a genuine interest in good food and take pride in the food that they produce.

Package Description

A full time vacancy has arisen for a Chef to join our team at the Emirates Lounge at Gatwick airport. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression

Employment will be subject to the candidate obtaining an airside ID pass, therefore a full five year working history must be provided in order to obtain the necessary references. In addition, the successful completion of an online security training course and a basic criminal record check will be required.

The working hours for this position are 39.25 per week on a 4 on 2 off shift pattern in a split shifts, including weekends and Bank Holidays. One full week end off every 6 weeks. You will be required to work on any Bank Holidays if scheduled including Christmas and New year's day.

The shift pattern is 4 days on and 2 days off with 2 early shifts (05:15-14:00) and 2 late shifts (13:30 - 22:30). 8.5 hours daily - 40-42.5 hours weekly.

The hourly rate is £10 per hour and the package also include other company and airport benefits.

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Job Introduction

Main Responsibilities

  • To plan, supervise, deliver and present the food and beverages as per the Emirates Lounge specification. Supervise, guide and coach the assigned staff to ensure an efficient operation of the Emirates Lounge.
  • Interact with customers by explaining the food and beverages on offer. Gauge needs and make recommendations to meet the exact needs of the Emirates premium customers.

Accountabilities

  • Ensure that all customers are afforded a highest quality of service through continuous improvement to product and services. Constantly seek customer feedback and opportunities to develop the lounge product and communicate such in a concise manner to Emirates personnel.
  • Responsible for the presentation of all food and beverage, ensuring quality, quantity are consistently monitored, maintained and display is as per set specification.
  • Where possible follow food ratio guidelines set out by Emirates are followed.
  • Ensure buffet and stock levels of all food and beverage items are properly maintained and replenished regularly as required and in accordance with food and safety standards. Control and monitor hygiene standards as per HACCAP.
  • Provide training and guidance to service staff on the presentation and display of food.
  • Ensure personal and food hygiene, as well as housekeeping standards in the lounge food services areas and kitchen are adhered to, as per company policy.
  • Ensure all food orders are completed daily to ensure sufficient supplies of food stocks and at all times.
  • Ensure that at the end of each service the kitchen is cleaned down and ready for the following shift.
  • Ensure that back of house is kept clean and tidy at all times, including fridge and freezers and other store areas.
  • Ensure that all products stored or displayed are date coded, stock rotated and labelled correctly using the shelf life rule.
  • Ensure that sufficient preparation is completed for the following shift.
  • Interact with Lounge customers to gain feedback on service and product. Communicate finding to Lounge Supervisor / Lounge Manager / Emirates staff in a timely manner. Liaise with Sodexo and Emirates Lounge team for any irregularities and other important information that impact the lounge operations. Communicate product, service and customer issues to Sodexo and Emirates staff, so that corrective action can be taken in a timely manner.
  • To dress accordingly to the standards and guidelines advised, and wear the supplied uniform garments at all times when on duty.
  • To only use products and equipment supplied and specifically for the job.
  • Ensure that all H&S & F&S documentation for example cleaning schedules and temperature records are signed off daily once all tasks have been completed.
  • Comply with all legal and company procedures relating to food safety, health and safety and personal hygiene.
  • Sign in and out when on shift to ensure hours worked are paid correctly. Follow the shift’s rosta.
  • Attend training sessions and staff meetings as requested.

The Ideal Candidate

Essential

  • Chef experience
  • Kitchen experience
  • Highly motivated
  • Attention to detail
  • Able to work on own initiative within a team environment

 

Desirable

  • Lounge experience

Main Responsibilities

  • To plan, supervise, deliver and present the food and beverages as per the Emirates Lounge specification. Supervise, guide and coach the assigned staff to ensure an efficient operation of the Emirates Lounge.
  • Interact with customers by explaining the food and beverages on offer. Gauge needs and make recommendations to meet the exact needs of the Emirates premium customers.

Accountabilities

  • Ensure that all customers are afforded a highest quality of service through continuous improvement to product and services. Constantly seek customer feedback and opportunities to develop the lounge product and communicate such in a concise manner to Emirates personnel.
  • Responsible for the presentation of all food and beverage, ensuring quality, quantity are consistently monitored, maintained and display is as per set specification.
  • Where possible follow food ratio guidelines set out by Emirates are followed.
  • Ensure buffet and stock levels of all food and beverage items are properly maintained and replenished regularly as required and in accordance with food and safety standards. Control and monitor hygiene standards as per HACCAP.
  • Provide training and guidance to service staff on the presentation and display of food.
  • Ensure personal and food hygiene, as well as housekeeping standards in the lounge food services areas and kitchen are adhered to, as per company policy.
  • Ensure all food orders are completed daily to ensure sufficient supplies of food stocks and at all times.
  • Ensure that at the end of each service the kitchen is cleaned down and ready for the following shift.
  • Ensure that back of house is kept clean and tidy at all times, including fridge and freezers and other store areas.
  • Ensure that all products stored or displayed are date coded, stock rotated and labelled correctly using the shelf life rule.
  • Ensure that sufficient preparation is completed for the following shift.
  • Interact with Lounge customers to gain feedback on service and product. Communicate finding to Lounge Supervisor / Lounge Manager / Emirates staff in a timely manner. Liaise with Sodexo and Emirates Lounge team for any irregularities and other important information that impact the lounge operations. Communicate product, service and customer issues to Sodexo and Emirates staff, so that corrective action can be taken in a timely manner.
  • To dress accordingly to the standards and guidelines advised, and wear the supplied uniform garments at all times when on duty.
  • To only use products and equipment supplied and specifically for the job.
  • Ensure that all H&S & F&S documentation for example cleaning schedules and temperature records are signed off daily once all tasks have been completed.
  • Comply with all legal and company procedures relating to food safety, health and safety and personal hygiene.
  • Sign in and out when on shift to ensure hours worked are paid correctly. Follow the shift’s rosta.
  • Attend training sessions and staff meetings as requested.

The Ideal Candidate

Essential

  • Chef experience
  • Kitchen experience
  • Highly motivated
  • Attention to detail
  • Able to work on own initiative within a team environment

 

Desirable

  • Lounge experience

 

Contextual or other information

Flight delays may occur from time to time therefore the requirement to be flexible is essential.

 

This Job description is intended to give the post holder an appreciation of the role envisaged for a Lounge Chef and the range of roles, responsibilities and duties to be undertaken.

It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. You will be required at times to perform any other reasonable request as requested by your Line Supervisor / Manager.

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo

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