Catering Manager

Job Introduction

Are you outgoing, engaging and agile?

We have an exciting opportunity for a Catering manager to join our team in a manufacturing pharmaceutical site at Swindon.

To be successful in this role, you will need to be able to engage and manage relationship with stakeholders and work closely with the client as a catering manager. You will also need to be able to meet changing business needs, be willing to grow and have a good business acumen.

Experience of operational management in a pharmaceutical environment and Sodexo ways of working will be of high advantage. The successful candidate will be based in our Swindon site and work Monday to Friday.

Role Responsibility

• Manage the on-site contract and services to the agreed standards, ensuring that deadlines and targets are achieved
• Maximise the profitability of the contract and manage costs effectively
• Act as the operational interface between the client(s) and the account Manager/director (or equivalent)
• Manage the onsite client and Sodexo services and teams to deliver the agreed SLA and standards, acting as Sodexo primary representative on site
• Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
• Ensure that statutory requirements and company policies and procedures are followed and deadlines are met
• Build long-term relationships with client(s) that add value and are based on mutual trust
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
• Support the account manager/director (or equivalent) in the development of business strategy in line with current and emerging client needs
• Contribute to and maintain sector and account development plans, as well as supporting the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
• Drive innovation and continuous improvement of people, systems, processes and services
• Support the business development and regional management  teams to identifying opportunities with other clients to maximise profit and growth

The Ideal Candidate

• Previous experience of operational management in a similar Pharmaceutical environment and a contract of a similar size and scope of services
• People management experience
• Ability to interpret and utilise financial and commercial information
• Excellent communication skills
• The ability to achieve set, standards and operate to performance criteria; for example health and safety, hygiene
• Be able to manage multiple workloads and shifting priorities.
• Proven ability to work in a partnership and collaborative way with other service providers
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated and able to work on own initiative within a team environment
• IOSH and RIPHH or equivalent qualifications
• Experience of delivering training

Package Description

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more.

Salary - £35,000

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.