Caretaker

Job Introduction

We currently have an opportunity for a caretaker to join our team.  This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• Face to face contact with students and members of the public
• Security of the site
• Carrying out routine maintenance
• Maintaining the site
• Keeping the site clean and tidy
• Attending any necessary training courses

The Ideal Candidate

The ideal candidate for this role must have:

• Excellent communication and interpersonal skills
• Handyman/DIY skills
• Flexibility and adaptability
• The ability to be proactive and identify any areas of improvement and bring these to the attention of line manager

Package Description

Job Purpose

To be responsible for the Maintenance/cleaning and servicing of areas, as allocated by your Manager or

Supervisor to the standard required by the Client and Sodexo.

• Customer & Client Focus; Deliver customer service to build valuable long term relationships with

colleagues, customers and clients

• Impact and Influence; Communicates to build relationships and interacts appropriately with others

• Continuous Improvement; Seeks to raise standards and improve quality of performance and service

• Working with others ; Works effectively and professionally with others to achieve the desired results

Accountabilities

• Ensure all areas are maintained and serviced in accordance with O & M and other statutory

regulations

• Ensure complete knowledge, awareness participation of all serviceable areas of the contract.

• Undertake and carryout supervisor duties to monitor cleaning activities and directly report

non-conformances to the manager

• Ensure complete knowledge of all areas which are to be cleaned in the course of duty

• Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to

include weekly and period tasks.

• Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to health

guidelines (COSHH)

• Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning

equipment as directed by the Cleaning Manager/Supervisor only after correct training is given.

Report immediately any equipment which is faulty, mark as faulty and do not use.

• Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and “warn”

customers where possible.

• Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at

all times.

• Comply with all security regulations for cleaning materials, equipment and buildings as laid down by

client and Sodexo.

ON-SITE SERVICES

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• Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with

statutory and Company regulations, wearing company uniform as specified.

• Draw to the attention of the Cleaning Supervisor/Manager low levels of cleaning material stocks

where appropriate so that replacement/new supplies can be re-ordered

• Draw to the attention of the Cleaning Supervisor/Manager any potential hazards on site or

infringements of Health & Safety Legislation.

• Attend training courses and meetings as is necessary to maintain standards in the contract and

assist in carrying g out the job role efficiently

• Provide cover in other areas in times of sickness and holidays when requested by the Cleaning

Manager/Supervisor

• Ensure all cleaning equipment is kept clean & maintained in safe working order.

• Comply with all Sodexo Company policies procedures and client site rules and regulations

• Comply with all Company & client policies and statutory regulations relating to Health & Safety, safe

working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any

specific hazards in your work place

• To attend to any reasonable management request

• Report and take necessary action for any incidents of accidents, fire, theft, loss, damage, or other

irregularities.

Knowledge, skills and experience

• Experience working in a cleaning team

• Excellent customer service skills and communication skills

• Experience working in a standards/compliance environment

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.