General Facilities Manager
Be part of something greater.
- Job reference: SDX/TP/1159297/154289
- Location: Watford
- Job type: Full Time - 40 hours per week
- Salary: Up to 45,000 per annum based on experience plus Sodexo benefits
- Closing date: 13 March 2026
About the role
General Facilities Manager
(Maternity Cover)
Contract length- 9-12 months
Hours- 40 hours per week
Shift Pattern- Monday-Friday 09:00-17:00 (will need some flexibility to support when the business needs)
Salary- Up to 45k per annum + Sodexo rewards and benefits
Location- Watford- WD18 8YE
Job Introduction
This is a great opportunity for an inspiring and hands-on General Services Manager to lead a dedicated, multi-service team at the prestigious Smith & Nephew Head Office and Academy.
At the heart of the site is Modern Recipe, a vibrant staff restaurant that also delivers hospitality to the Academy, welcoming surgeons from around the world. You will lead a close-knit team of 4 catering professionals, 6 cleaning operatives, and 2 receptionists, driving high standards, strong team culture, and a seamless hospitality-led experience across the site.
Key Responsibilities
- Full management of all Sodexo-delivered services on site, ensuring compliance with all legislative and regulatory requirements
- Accountable leadership of Sodexo employees, including engagement, performance management, training, and development
- Delivery and oversight of Health & Safety and Food Safety training
- Robust contractor control and compliance management
- Proactive problem-solving and agile response to client business changes
- Strong partnership working with the client to maintain a high-end hospitality environment
- Financial oversight, budget management, and commercial awareness
- Driving continuous improvement across all service lines
Required Competencies
- Minimum 2 years’ experience in a facilities or services management role
- Strong facilities management capability
- Resilience and ability to perform in a high-expectation environment
- Collaborative leadership style with the ability to work effectively with others
- Results-oriented mindset
- Financial and business awareness
- Strong analytical and decision-making skills
- Commitment to continuous improvement
Qualifications and Skills
- IOSH Managing Safely (or equivalent Health & Safety qualification)
- Food Safety / Food Handlers qualification – Supervisor level or above
- Proven experience managing multi-service teams
- Strong communication and stakeholder management skills
- Ability to deliver high standards of hospitality within a corporate environment
Why Join Sodexo?
This is an opportunity to lead services at a prestigious global medical technology organisation where hospitality excellence directly supports world-class surgical education. You will have the autonomy to shape service delivery, lead a committed team, and make a measurable impact during a key period for the business.
If you are a proactive, resilient, and commercially aware services leader ready for your next challenge, we would love to hear from you.
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KEY BENEFITS
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Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Watford, United Kingdom, WD18 8YE
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.