Account Director

• Full time
• Monday to Friday (08:00-17:00)
• Up to £120000 per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Account Director

This is a site-based role, with Cambridge and Macclesfield as the primary location. Regular travel will be required across the wider UK portfolio, including sites in Luton, London, Liverpool, and other key locations.

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are looking for an experienced and people-focused Account Director to lead a high-profile pharmaceutical account within a complex, multi-site environment.

This is a senior leadership role responsible for driving operational excellence, client engagement, innovation, and commercial growth across a diverse UK portfolio. The role oversees soft services including cleaning and logistics across multiple regulated and non-regulated environments.

The successful candidate will be a strong and credible leader with the ability to bring teams together, build cohesion across multiple sites, and lead people through transformation and growth. We are looking for someone with a collaborative leadership style who can create a high-performing culture while maintaining strong client relationships and operational standards.

Key responsibilities'

:

• Lead and develop the UK account strategy in line with client and business objectives
• Drive operational excellence, transformation, and continuous improvement initiatives across all UK sites
• Build strong, trusted relationships with client stakeholders and internal teams
• Lead, motivate, and develop high-performing teams across multiple locations
• Create a strong team culture focused on collaboration, engagement, and shared success
• Ensure high standards of compliance, quality, health & safety, and governance
• Manage financial performance including P&L accountability and commercial growth
• Work closely with central and global teams to ensure consistency in service delivery
• Identify and support opportunities for innovation and organic growth within the account

What we're looking for

• Proven experience managing large-scale, multi-site accounts with P&L responsibility of £20m+
• Strong operational background within soft services, including cleaning and logistics
• Experience operating within GMP or highly regulated environments, ideally pharma or life sciences
• A strong people leader with a track record of building engaged, high-performing teams
• Ability to unite teams across multiple locations and lead them through change and transformation
• Commercially minded with strong financial and operational acumen
• Excellent stakeholder management and communication skills
• Passionate about service excellence, innovation, and continuous improvement

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong

in a company and team that values you for you. 

Act

with purpose and have an impact through your everyday actions.

Thrive

in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

File Downloads

• HR-5933_Benefits UK Brochure V9.pdf