Switchboard and Mailroom Operative
Job Introduction
HMP Forest Bank are currently recruiting for a part time Switchboard and Mailroom Operative.
You will ensure the switchboard system is fully operated between the hours of 9.00hrs and 16.15hrs during the working week and to assist the post clerk in sorting and opening the mail.
Awarded a bronze accreditation by Investors in People, HMP Forest Bank is one of the largest prisons in the UK and demonstrates custodial excellence in many areas with an emphasis on risk assessment, addressing comprehensive needs and forming strong links with the community outside which all contribute to reducing reoffending.
Sodexo Justice Services delivers custodial and community rehabilitation services that challenge offending behaviour, protect the public and offer individuals the opportunity to change their lives for the better. We deliver the total operation of five prisons within England, Scotland and Wales and own six Community Rehabilitation Companies in partnership with crime reduction charity Nacro.
Role Responsibility
- Ensure all calls are answered in a timely manner
- All callers are dealt with politely
- Ensure all faxes are collected
- All prisoner mail is to be dealt with by the end of the day
- Security must be upheld at all times
- Ensure confidentiality procedures are adhered to
- To Ensure Sodexo Justice services guidelines are adhered to
The Ideal Candidate
- Experience in an administrative role
- Customer service skills
Package Description
Working days - Monday, Tuesday, Wednesday
22.5 hours per week
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 3 years’ worth of references and request employment history details from the HMRC.
