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Subway Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Subway Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Ensuring client satisfaction scores are improved / maintained
  • Meeting or exceeding sales targets
  • Completing P&L reports within an agreed timescale and show positive financial performance
  • Pass Subway and Sodexo audits
  • To organise and assist in the preparation and presentation of all food service (participating as necessary) at the required time, being provided to the standard laid down in the SUBWAY Operations Manual and Service Level Agreement and to the Client’s, Customer’s and Sodexo’s satisfaction. Completes and posts the staff work schedules
  • To ensure that all food is prepared with due care and attention, particularly in regard to customers’ special dietary requirements: for example nut, dairy, or wheat allergies
  • To establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation
  • Maintains business records as outlined in the SUBWAY Operations Manual. Analyses business records to increase sales. To control and monitor the financial performance of the unit and to maintain costs within pre-budgeted targets
  • Supports local and national marketing initiatives. Communicates changes of food preparations formuals, standards, etc to staff
  • To take all necessary steps to ensure maximum security of the restaurant, kitchen, store, office, safe and monies and any other areas under the Sodexo’s control
  • To recruit, interview, control and discipline staff according to the needs of the unit and within the procedure laid down by the Company. To maintain accurate and up-to-date personnel records for all staff as laid down in the Unity Personnel Manual. To keep records of any disciplinary issues abd keep the Retail Operations Manager and HR PeopleCentre informed of these
  • To ensure all new staff are given a thorough induction into their job, the unity and the Company. To monitor the performance of staff, carry out Performance reviews and provide training and coaching as necessary, and record on the appropriate documents

The Ideal Candidate

  • Good standard of literacy and numeracy
  • Previous catering experience
  • Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
  • Good time management and organisational skills
  • Ability to work well under pressure
  • Ability to achieve and set standards and operate to performance criteria.
  • Positive approach to learning in role and identifying own training needs as appropriate
  • Self-motivated
  • Sense of own initiative
  • Ability to work effectively as part of a team

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

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