Sales and Events Co-ordinator

Job Introduction

As Sales and Events Co-ordinator, you'll actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of the venue, a main focus will be to maximise Christmas party opportunities including upselling .

You'll also gain new contacts and sales leads through thorough research of target  conference and events markets.

Hampden Park is home to Queens Park Football Club and hosts many Concerts.  Since 1999 the stadium has had some of the biggest bands and singers in the world play, they include U2, Bon Jovi, the Rolling Stones, Tina Turner, Bruce Springsteen, Neil Diamond, Eminem, Oasis, the Red Hot Chilli Peppers, Robbie Williams, Take That, Rod Stewart and AC/DC to name but a few.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship, RHS Chelsea Flower Show and the Rugby World Cup.

Role Responsibility

• Manage all C&E enquiries, actively convert into contracted business
• Respond positively to sales opportunities to maximise revenue and cross sell other Prestige properties
• Identify new accounts and contacts to develop leads•
• Obtain full knowledge of Competitors products to understand the market place
• Produce written confirmations and quotations for clients and all associated administration
• Ensure accurate and up to date customer records are maintained
• Understand relevant H&S legislation and the implications on the operation of the department
• Build effective working relationships with internal & external clients
• Develop and maintain excellent product knowledge and use it to deliver the benefits to all
• Check customer satisfaction post event and resolve any outstanding issues and securing future sales leads
• Keep abreast of venue and company activities that impact the customer

The Ideal Candidate

• Previous experience working in a Conference and Events (C&E) environment with a good understanding of C&E business
• Proven customer service experience
• Able to demonstrate company/competitor awareness
• Able to develop positive working relationships at all levels
• Effective influencing skills
• Good personal presentation with a positive professional image, a true brand ambassador
• Able to communicate clearly and concisely both verbally and in writing.
• Able to listen
• Able to instill confidence
• Able to act on own initiative.
• Able to plan ahead - highly organised with good administration skills

Desirable

• Experience of problem solving
• Able to demonstrate confidence in own ideas
• An understanding of diary management
• Experience of managing small Conference/Events
• Venue C&E experience
• Working knowledge of Food & Wines

Package Description

Competitive salary of £16,000-£17,000 plus benefits including bonus, pension, option to 'buy' additional flexible benefits such as holidays, healthcare etc

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.