Retail Manager
Job Introduction
We currently have an exciting opportunity for an experienced Retail Manager to oversee the retail operation for a large healthcare contract.
You will be responsible for the performance delivery of the Retail and Catering outlets in both Hammersmith and Charing Cross Hospital. These include Hospitality, Costa, Starbucks, Subway, Sodexo branded outlets and vending.
Role Responsibility
- Ensure retail margins are improved upon and budgetary requirements are met.
- Ensure food hygiene and health and safety legislation is adhered to.
- Ensure labour and food cost is managed effectively.
- Manage and operate all back office systems, facilitate the use of company systems and procedures.
- Deploy a Retail team, assessing workload schedules and allocating resource as required whilst prioritising urgent requests.
- Undertake weekly monitoring of quality control systems for the Catering service through appropriate IT systems as instructed.
- Undertake appropriate remedial action in areas that do not meet the required standards.
- Assist in implementing Food Hygiene policies to agreed standards.
- Ensure that all Catering/retail materials and equipment are kept clean, hygienic and maintained.
- Build and maintain effective relationships with staff, clients and other departmental managers.
- Assist in, organise and implement appropriate training in line with personal development plans and divisional business plans.
The Ideal Candidate
Essential
- Financial awareness in managing budget
- Strong IT skills
- Good standard of literacy and numeracy
- Clear understanding of working to and managing KPI’s
- Experience of Catering/retail at managerial level
- Effective communication and customer care skills
Desirable
- Experience in delivering training using company guidelines
- Understanding of relevant Health and Safety, Employment and other legislative requirements
- Knowledge of NHS policies, equipment requirements, management
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business
