Regional Support Manager
Job Introduction
This is a really exciting opportunity to develop your career as an Account Manager. We require a Regional Support Manager with proven experience and passion for the services sector to support a number of independent school contracts across the South and South West. Please be aware that this role requires extensive travel.
Role Responsibility
- Assist the Account Manager with the delivery of client services (predominantly catering and hospitality) across 15 schools
- Annual turnover – 4.5 million
- Provide a high and consistence level within student services against the agreed service level agreement / KPI’s and specification, for both qualities and financial target.
- Develop and embrace the “one team” culture across all service provision on-site and the directly provided by Sodexo on-site (catering, hospitality, cleaning)
- Fostering long term profitable relationships and negotiating client contracts to increase new business opportunities by delivering operational excellence
- Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the Company mission and values
Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the Company mission and values
Motivate and lead teams to achieve their objectives and the Sodexo strategy
The Ideal Candidate
- Proven experience in managing catering and hospitality services and committed to regional travel across multiple sites
- Industry acumen and knowledge of external catering development & innovations
- Strong financial understanding and demonstrable budgeting management.
- Experience in adhering to and driving company initiatives.
- Good communication and negotiation skills.
- Experience working in a standard /compliance environment
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).