Regional Operations Director (IFM)
Job Introduction
This is an exceptional opportunity within our corporate services segment for a highly experienced Director. This role will allow you to give full strategic direction to the delivery of exceptional facilities services and build long term client relationships. You must have experience of managing a fully integrated facilities contract with strong emphasis on Technical Services. This is a great opportunity for someone who has managed large teams and high turnover who wants to continue to support the growth of this contract.
This role requires a full driving licence due to national travel.
Role Responsibility
- Effectively manage the delivery of Hard, Soft and Technical and Project based activities to sites.
- Accountable for £17million turnover
- Manage delivery through service teams of 350 people whilst promoting an ethos of team work to instil a culture of continuous improvement and service excellence.
- Fostering long term profitable relationships with the client supporting the increase new business opportunities where possible
- Be responsible for building long-term relationships with client(s) that add value and are based on mutual trust.
- Develop business strategy in line with current and emerging client needs.
- Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
- Motivate and lead a high performing team to achieve their objectives and the Sodexo strategy
- Become a recognised leader within the business and respected specialist in specific market sectors and by specific clients
- Drive innovation and continuous improvement of people, systems and processes.
- Support the marketing team in identifying opportunities with other clients to maximise profit and growth.
The Ideal Candidate
- A Building or Building Services Degree or Equivalent Qualification is essential
- Proven experience in managing P&L accounts in excess of £10million
- Minimum of ten years’ experience of managing both Hard and Soft FM contracts
- Proven operational knowledge, skills and experience in managing multi-site/multi service operations
- Experience of the management of large and diverse teams
- Manage multiple workloads and shifting priorities
- Ability to interpret and utilise complex and varied financial and commercial information
- Excellent interpersonal skills and ability to communicate effectively with customers and clients
- Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
- Self-motivated and able to work on own initiative within a team environment
Package Description
Car Allowance, Bonus scheme, Pension contribution plus access to a variety of Sodexo bonus and benefits
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
