General Services Manager - Technical
Job Introduction
Are you a facilities manager with strong technical services experience?
As General Services Manager, you will be based at the UK flagship site of our international client. You will be the single point of contact for all facilities management activity (Hard and Soft Services), ensuring outstanding service delivery at all times.
Role Responsibility
- Comprehensive knowledge of contract scope and form (e.g. variation control), managing the IFM services to and across the site.
- Performance management across teams and service lines, reporting and monitoring of performance.
- Financial management to ensure control of spending and budgets.
- Ensuring a safe working environment.
- Assume full responsibility for contract outputs and management of services against contracted scope of works.
- Ensures full compliance with relevant Pharmaceutical Regulatory Standard and Practices.
- Interfacing with Segment teams and Segment subject matter experts via a matrix structure.
- Cultivate a shares sense of identity among all Sodexo services on site.
The Ideal Candidate
Essential
- Experience of having operated successfully within an outsourced B2B environment.
- Exceptional client relationship management skills.
- Development of commercially viable solutions based on rigorous techniques to understand client needs and price products/services accordingly.
- Strong commercial acumen, with the ability to devise and manage P&L account.
- Considerable experience in sector contracting and sector technical service delivery.
- Proven financial acumen essential with commercial experience and business acumen.
- Proven track record of initiating and leading demanding business transformation programmes.
- People management experience within a diverse geographic and business environment.
Desirable
- Facilities/Engineering degree/Technical background.
- Experience in pharmaceutical or FMCG industry sectors.
- NEBOSH (or equivalent) – National General Certificate and/or Diploma.
- BIFM Qualifications – Part 2 or relevant professional development.
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process
