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General Services Manager (Facilities Management)

Please Note: The application deadline for this job has now passed.

Job Introduction

Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 people worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!

As General Services Manager you will be responsible for the management of all designated services provided to the Client in order to achieve and maintain quality standards and performance against Sodexo’s Key Performance Indicators.

You will drive high quality, best practice and successful results through strong leadership, development, financial control and relationship management.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients

 

 

Role Responsibility

  • Leading and managing the services to the agreed specification and to the agreed performance, qualitative and financial targets.
  • Leading and managing a team to increase the Client and Sodexo revenue opportunity.
  • Nurturing client relationships in order to stabilize & develop them for long term partnerships and growth.
  • Recruiting, inducting and developing talented employees within the business portfolio and to manage poor performance.
  • Identifying opportunities for organic growth and new business.
  • Own the operational space, and manage the customer journey and day to day delivery of all facilities ops services
  • Local performance management of all services, driving operational excellence through regular auditing or services
     

The Ideal Candidate

  • Proven experience of managing a large contract within a P&L business to include both hard and soft services.
  • Business acumen and knowledge of external industry developments.
  • Experienced in the implementation of new initiatives and change management processes.
  • Experience in leading, and managing a high performing team.
  • Strong communication and negotiation skills.
  • Excellent relationship management abilities at all levels.
  • Experience working in a standards / compliance environment.
  • Relevant qualification and membership of relevant associations such as BIFM, IPM.
  • Minimum BIFM Level 4

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

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