General Manager
Job Introduction
We have an excellent opportunity for a General Manager to join the Sodexo hospitality team at Everton Football Club for Sodexo, leading the Sodexo team on site and managing client relationships. This is a fantastic opportunity for someone who is passionate about service, can motivate and lead a team whilst ensuring a profitable and high performing operation. Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship, RHS Chelsea Flower Show and the Rugby World Cup. For more information on the company see Careers in Sports and Leisure |
Role Responsibility
This role reports into a Regional Director and involves leading, developing and managing a high performing team, ensuring the client is happy and confident in the services provided. You will support the Director in the development of business strategy, in line with current and emerging client needs. This role will ensure a high quality of service is provided on site and will lead on account development plans. Supporting the business development and regional management teams you will identify opportunities with other clients to maximise profit and growth. We are keen to appoint someone who can not only nurture client relationships but develop the team, acting as a Champion for retention for Investors in People. |
The Ideal Candidate
- Extensive experience in delivering public retail and high quality hospitality operations
- Proven experience in managing P&L accounts
- Proven operational knowledge, skills and experience in managing multi-site/multi service operations
- Manage multiple workloads and shifting priorities
- Expertly manage senior client relationships
- Highly developed communication skills
- Deliver excellence in operational service standards and customer satisfaction
- Demonstrate resilience when faced with multiple business challenges
- Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
Package Description
£45,000 - £50,000 + Bonus + Benefits