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General Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

This is a fantastic opportunity to enhance your operational management career on site with a very prestigious Healthcare contract.  We are looking for an exceptional people focused Manager to oversee all soft services including, cleaning, patient dining, portering and helpdesk and to drive new business at this high profile contract.

Role Responsibility

  • Manage the day to day on-site operation and ensure service delivery is of the highest quality and patient focused with an significant emphasis on standards
  • Accountability for a large team
  • Ensure that Sodexo continuously and effectively support the client’s needs, to the agreed specified Service Level Agreement, and contract specification for the delivery of Services
  • Directly manage a large team ensuring that each manager delivers their specific services within the agreed budget
  • Have full P and L responsibilities for all the services being managed, and accountability to deliver against company budgets
  • Develop and manage a professional client retention and communication strategy, attending meetings with the Trust as required

The Ideal Candidate

  • Proven senior level operational experience as a facilities manager
  • Proven experience of managing soft FM services within a demanding environment
  • Experience in managing and developing a large workforce
  • Ability to manage  a range of operations against an agreed specification demonstrating strong P and L management expertise and commercial awareness
  • Be able to negotiate with and influence internal and external decision makers
  • Strong leadership qualities, whilst having the ability to act as an effective Team Player within the Service Management Team
  • Commitment and experience and developing teams through long term succession planning
  • Flexible, with the ability to work under pressure whilst looking for continuous improvements to service delivery

Package Description

Access to a variety of Sodexo benefits and discounts, flexible benefit fund, bonus and pension scheme

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

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