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Domestic Monitoring Officer (Part Time)

Please Note: The application deadline for this job has now passed.

Job Introduction

Sodexo are currently recruiting for a Domestic Monitoring Officer to be based on a client site at Central Manchester Hospital. You will be part of the Quality Monitoring Team and be responsible for monitoring the quality of the Sodexo Domestic Service in line with the Contract.

Role Responsibility

  • Coordinate the monitoring of the domestic service across the site in accordance with the daily schedule via the Blueprint system
  • Provide documented evidence of each area monitored for use in compiling monthly PI reports.
  • Generate rectification paperwork and follow up on any cleaning that is undertaken
  • Report onto the Trust on quality; compliance and performance issues, managing the contract monitoring and performance procedures
  • Attend meetings with the Domestic team as appropriate
  • Ensure a culture of continuous improvement is introduced throughout the service department.
  • Participate in training relevant to the monitoring of the Domestic Service
  • Communicate with Domestic Supervisors, Team Leaders and Support Staff regarding the monitoring process and standards achieved.

The Ideal Candidate

  • IT Literate including strong Excel and Microsoft Word
  • Excellent interpersonal skills with the ability to relate at all levels within Sodexo, the Trust, service users etc
  • Experience of working within the Domestic service
  • Adaptable and self-motivated
  • Ability to use own initiative to make decisions
  • Able to demonstrate attention to detail and adherence to standards
  • Flexible with the ability to work under pressure.

Package Description

Please note a DBS check will be required

About the Company

Sodexo UK & Ireland employs around 36,000 people and delivers On-site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions. 

With an annual turnover of over £1bn, Sodexo delivers a diverse range of services from catering, cleaning, reception to security, laboratory and grounds maintenance services, enabling clients to focus on their core business.

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