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Customer Care Agent

Please Note: The application deadline for this job has now passed.

Job Introduction

We are currently recruiting for a Customer Care Agent for one of our sites in Frimley.

Sodexo Motivation Solutions UK Ltd (trading as Sodexo Benefits & Rewards Services) is part of Sodexo Group, the leading global provider of food and facilities management services, with more than 355,000 employees at 30,600 sites in 80 countries.

One of the worldwide leaders in Motivation Solutions, Sodexo is a strategic partner for public and private organisations seeking enhanced performance and quality of life for employees and citizens.

 

Sodexo’s offer is divided into three service categories.

Employee benefits including food, gift, personal care, leisure, education and home services.

Incentives and Recognition including incentive programs, loyalty programs and rewards.

Public Benefits in the fields of culture, solidarity, training and development and employment.

Role Responsibility

  • Providing excellent customer service and dealing with all incoming calls, web chats & emails across the entire product portfolio.

The Ideal Candidate

  • Good telephone manner
  • Team player
  • Positive helpful attitude
  • Good listening skills
  • Problem solving skills
  • IT literate

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

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