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Corporate Receptionist

Please Note: The application deadline for this job has now passed.

Job Introduction

Providing a Front of House service within reception, you will be playing an instrumental role in delivering excellent customer service to both internal and external clients.

Role Responsibility

  • Act as first point of contact for all queries in an efficient and concise manner
  • Meet and greet all visitors and advise host of visitors arrival
  • Act as point of contact for internal/external telephones queries
  • Effectively build and maintain professional relations with both internal and external contacts
  • Effectively manage and maintain bespoke booking systems for in house meeting rooms and TelePresence suite, reporting any faults to Front of House Manager
  • General administrative and clerical support
  • Effectively manage and maintain emails in a timely and efficient manner, adhering to the Data Protection Act.
  • Ensure knowledge of staff movements
  • Keep reception tidy and presentable
  • Ability to take on extra duties in Line Managers absence
  • First class customer service
  • Ability to work as part of a team and /or independantly
  • Ability to take instruction as well as being proactive and on occasion using own initiative.
  • Ability to prioritise work effectively.
  • General reception and admin duties

The Ideal Candidate

  • Experience in a similar working environment or 5* hotel is essential
  • Good working knowledge of MS Office
  • Excellent communication skills, both verbal and written
  • Professional and courteous telephone manner
  • Experience of delivering excellent customer service both face to face and over the telephone
  • Right to work in the UK without restriction
  • Ability to liaise with people at a Senior Level

Desirable

 

  • 5 GCSE’s A-C (including Maths & English) or equivalent
  • Knowledge of customers services principles and practices
  •  Knowledge of administrative and clerical procedure
  • CRB & SIA Licence Badge will be required

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

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