Corporate Receptionist
Job Introduction
To supply ‘World Class’ reception facilities in welcoming, liaison with clients, (telephone and visitors) and optimal booking and use of meeting rooms.
This position involves manning various busy reception desks, dealing with visitors and staff and to provide an Excellent Customer Service.
To carry out regular and systematic checks of the meeting rooms ensuring rooms are clean, tidy and set up to standard.
The candidate will be well presented, and must be able to demonstrate excellent spoken and written English and be able to communicate on all levels.
This role requires maintaining the highest standards of operation and customer service, with a positive attitude, being innovative and forward thinking.
The right candidate must be flexible around business needs; shift pattern is between the hours of 07.00 and 19.00, Monday to Friday. , Monday to Friday.
Role Responsibility
- Act as first point of contact for all queries in an efficient and concise manner
- Meet and greet all visitors and advise host of visitors arrival
- Act as point of contact for internal/external telephones queries
- Effectively build and maintain professional relations with both internal and external contacts
- Up keep of meeting rooms and report any issues to the Front of House Supervisors
- Keep reception tidy and presentable
- Furthermore assistance of the catering team and regular checks of working area required.
- Attention to detail must be shown at all times and customer care must be the forefront, ensuring we offer a quality service and product.
The Ideal Candidate
- Excellent communication skills, both verbal and written
- Professional and courteous telephone manner
- Experience of delivering excellent customer service both face to face and over the telephone
- Excellent grooming etiquette
- Right to work in the UK without restriction
- Work well under pressure
- Attention to detail and maintain highest standards
- Flexible approach
- Build excellent working relations with all teams
- Work in a professional and friendly manner
- Multi lingual preferred
About the Company
Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
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