Catering Services Manager
Job Introduction
We are now looking for a Catering Services manager to deliver and administrate the catering function at one of our client’s sites to work with our customers, promoting and enhancing the catering experience, delivering excellent food with engaging service within a safe and compliant working environment.
As a Catering Services manager you will Deliver effective administration and co-ordination of the catering department as well as drive profitability for both Sodexo and client through excellence in execution.
If this sounds of interest then please apply!
Role Responsibility
To be customer facing and customer service focused, supporting and developing the team to deliver an engaging and personal service.
To ensure overall cleanliness of the service area, setting and communicating these to all employees that all customers enjoy well-presented professional and hygienic environment.
Responsible for the motivation, training & development of all team members, providing annual departmental training plan, and facilitating regular performance reviews and job chats with all members of the team resulting in the setting of personal goals.
Ensure clear and accurate communication within the team to promote a clear understanding of objectives, performance, initiatives and general issues.
Responsible for control of costs and expenses to assist in the profit target achievement.
To utilise manpower to the optimum level of efficiency preparing duty rosters in accordance with food revenue forecasts, business trends & seasonal troughs.
To introduce new menu concepts & ideas to meet the ever changing market needs & trends.
To attend daily briefing meetings, weekly department head meetings, monthly health & safety meetings & Quarterly staff meetings.
Responsible for the full compliance of statutory & company regulations as regards to food safety & hygiene.
To ensure all staff within the department observes all fire & health & safety regulations, attending any training sessions necessary to keep them updated on new legislation, and compliance with all currant legal requirements. To be aware of their responsibilities under procedure of the company health & safety environment procedures.
The Ideal Candidate
Essential
A highly customer focused individual with a ‘can do’ attitude
Excellent organisation and communication skills
Ability to work within tight deadlines
The role holder will have a confident manner and be competent to support customers
The role holder will be smart, presentable and have impeccable personal hygiene
Ability to multi task, work with others and be a good listener
Ability to prioritise and excellent interpersonal skills
Show attention to detail
Ability to work on own initiative
Flexibility that is focused to delivering exceptional customer service
A hands on approach
A high level of customer services / host experience in prestigious environments
Relevant training, qualifications and experience to deliver services in line with legislative and statutory requirements
Experience with focusing on individual customer requirements and care whilst meeting required service levels
Ability to handle feedback in a calm, structured and professional manner
Desirable
Hospitality, restaurant & fine dining experience.
IT skills illiterate.
Strong communication skills
Experience working in standards/compliance environment.
Package Description
Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!