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Business Director (Soft Services, Catering and Cleaning)

Please Note: The application deadline for this job has now passed.

Job Introduction

This is an exceptional opportunity for a Healthcare FM professional to take overall day to day responsibility for the operational management of contracted services for one of our prestigious Healthcare contracts. We are looking for a senior manager who has been accountable for multimillion turnover contracts previously and who has had responsibility for large management teams and contracts.

Role Responsibility

  • Manage the day to day operations and ensure service delivery is of a high quality with an emphasis on standards at this Healthcare contract
  • Have full P&L responsibilities for the services being managed and accountability to deliver against company budgets
  • Ensure that all financial targets and KPI’s are achieved within a framework of absolute financial control
  • Assess current staff professionalism and competence, arrange and manage training programs
  • Understand building energy management system and energy conservation policies
  • Provide professional and technical decisions on the spectrum of Soft FM services
  • Ensure a positive relationship with the client is maintained
  • Ensure a robust performance report is produced each month
  • Ensure the service providers run smoothly
  • Ensure a one point of contact for Sodexo is maintained where possible

The Ideal Candidate

  • Must have worked in a Healthcare environment
  • Graduate level or equivalent qualifications
  • Experience of managing multiple soft services in a Healthcare environment
  • Experience of working in a heavily unionised environment
  • Demonstrable ability to manage and motivate teams
  • Financial awareness and PC skills
  • Ambition and resilience in management and work ethic
  • A team player and effective communicator with the ability to influence key decision makers
  • Proven ability to plan and achieve results in difficult situations and in limited timeframe
  • Ability to manage operations against an agreed specification demonstrating strong P&L expertise, commercial awareness and core numeracy skills

Package Description

Car allowance, access to a variety of Sodexo benefits, Sodexo bonus, pension, annual leave, £1,300 flexible benefit fund

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

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