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Assistant Retail Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We are currently recruiting for an Assistant Retail Manager to assist the Retail Manager in the delivery of a high quality, cost effective and pro-active retail service across our Charing Cross and Hammersmith sites.

You will be directly responsible for the performance and delivery of the retail outlets within Charing Cross Hospital. These include Subway, Starbucks and a newly refurbished restaurant.

Role Responsibility

  • Ensure retail margins are improved upon and budgetary requirements are met.
  • Ensure food hygiene and health and safety legislation is adhered to.
  • Ensure labour and food cost is managed effectively.
  • Supervise the work of all Catering/retail staff in order to maintain and deliver a quality service according to set work schedules and procedures.
  • Undertake weekly monitoring of quality control systems for the Catering service through appropriate IT systems as instructed.
  • Assist in implementing Food Hygiene policies to agreed standards.
  • Ensure that all Catering/retail materials and equipment are kept clean, hygienic and maintained.
  • Build and maintain effective relationships with staff, clients and other departmental supervisors.
  • Assist in, organise and implement appropriate training in line with personal development plans and divisional business plans.

The Ideal Candidate

Essential

  • Financial awareness in managing budget
  • Strong IT skills
  • Good standard of literacy and numeracy
  • Clear understanding of working to and managing KPI’s
  • Experience of Catering/retail at supervisory level
  • Effective communication and customer care skills

Desirable

  • Experience in delivering training using company guidelines
  • Understanding of relevant Health and Safety, Employment and other legislative requirements
  • Knowledge of NHS policies, equipment requirements, management

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

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