Assistant Hotel Manager
Job Introduction
We are currently recruiting for an experienced Deputy Manager to support the General Manager and lead the team at Nestlé’s training centre - Rasleighs Business Centre.
You will be required to oversee the housekeeping and conference teams and to assist in the day to day running of the hotel. This is a fantastic opportunity to join a well-established team and to work within an elegant Country House Hotel.
You will be required to work Monday - Friday with occasional weekend work, there are a combination of shifts (early 7.00 - 3.30pm, late 1.00 - 9.30pm).
Role Responsibility
- Assist the General Manager in ensuring that all departments are efficiently run with particular emphasis on the continual improvement of service standards and Health & Safety for the site.
- Duty Management – Share shifts with other duty managers which involves the daily opening and closing of the site, ensuring that all departments are staffed sufficiently, dealing with any shortfalls and customer requests.
- Manage all aspects of the site in the absence of the Manager.
- Control the sale and purchasing of liquor stock providing weekly and monthly stock figures for customer accounting and budget report.
- Take responsibility for ensuring that all health & safety policies and procedures are implemented in line with Sodexo standards.
- Assist the Conference Coordinator with enquiries and reservations using ‘Infor’ reservations system and to cover absence and holidays in the Admin office.
- Record and monitor all staff holidays/absence and prepare weekly rota for the site.
- Undertake specific projects with the Site Manager as required.
The Ideal Candidate
Essential
- Excellent interpersonal skills
- Experience of ‘Hotel’ reservations system
- High level of attention to detail
- Excellent Customer service skills
- IOSH Managing safely
- Proven supervisory or management experience
Desirable
- Hospitality qualification
- Experience in quality Hotel / Training Centre
- Personal Licence holder
- NEBOSH certificate
- Intermediate Food Hygiene certificate
Package Description
Monday - Friday with occassional weekend work
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.