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Assistant Events Operations Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We have an excellent opportunity for a hands on, operational hospitality manager to join the Sodexo team on site in Bury St Edmunds. We are looking for someone who can assist the Operations Manager with the day to day events business, being present at the events and ensuring they are delivered on budget and at a high standard.

Sodexo Prestige is the Sports and Leisure division of Sodexo UK & Ireland. Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship, RHS Chelsea Flower Show and the Rugby World Cup

Role Responsibility

The role will involve managing a small casual workforce of ten whilst supervising the multiple conference and events operations:-

  • Administrate day to day financial transactions, cash processing and reporting
  • Undertake duty management responsibilities across the sites ensuring smooth running of the operation and the delivery of excellent customer service standards.
  • Purchasing food and & beverage supplies for the business and monitoring stock to minimise wastage and maintain profit margins.
  • Promote and supervise an effective health and safety culture
  • Assist with both mandatory and job specific training and the development of the team
  • Direct the work of supervisors and frontline team members, ensuring high levels of customer service are maintained at all times.
  • Assist with overseeing financial control for the site with responsibility for reporting and compliance
  • Operating the in the capacity of Duty Manager, responsible for key holding, cashing processes and decision making in the absence of the Operations Manager. Demonstrating innovative problem solving abilities to overcome operational issues
  • Monitoring and maintaining beverage stock levels ensuring compliance with stock processes

 

The Ideal Candidate

  • Experience within a public attraction or hospitality environment
  • Frontline team supervision experience
  • Cash handling experience
  • Excellent spoken English
  • High standards of personal presentation
  • Basic IT skills
  • Working 5 days out of 7 so evening and weekend work will be required

Package Description

Up to £23,000 + Benefits

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