Assistant Catering Manager (Hospitality & Events)
Job Introduction
We are currently recruiting for an Assistant Catering Manager to work on a fixed term basis at University College London (UCL). Reporting to the Hospitality and Events Manager, you will ensure that hospitality and event services are run efficiently to the highest standard.
This is a great development opportunity where you will support to manage the team and shape the improvement of our offering.
If you are enthusiastic, have great communication skills and work well as part of a team this is a fantastic opportunity for you.
Role Responsibility
- Oversee the designated catering/retail areas, ensuring the highest standards of customer focus and service delivery
- Support the Management team to deliver the P&L contract requirements, with performance ahead of the company targets
- Motivate and lead catering employees to perform their roles to a high standard and in alignment to Sodexo policies and procedures whilst focussed on retail excellence.
- Assist with analysing sales to labour figures and forecasting future sales volumes to maximise profits.
- Use the EPOS system to record sales figures, for data analysis and forward planning; interpreting trends to facilitate planning.
- Support colleagues with organising special promotions, displays and events.
- Manage the quality and hygiene of the food cycle from preparation through to delivery
- Work with our service partners to develop and improve retail excellence
The Ideal Candidate
- Previous experience of supervising a catering and retail operation
- Industry acumen and knowledge of food and beverages
- Demonstrative customer focus and service skills
- Technologically savvy
- Promotional and marketing skills
- Personal innovation and passion
- Strong communication, and negotiation skills
- Relevant craft and/or H&S qualifications or training
- Driving licence and/or alcohol licence an advantage
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.