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Account Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

This is an exceptional opportunity to enhance your operational management career.  An experienced Account Manager is required to lead one of our top Universities within the Education division of Sodexo. This is a career enhancing role which will help further your development within the business.

Role Responsibility

  • Provide effective leadership, overseeing an operation of student accommodation & feeding, café/bars and retail outlets.
  • Act as the primary representative of Sodexo, working very closely with the end client through the effective management of the team ensuring exceptional end to end service delivery at all times.
  • Work very closely with the clients to ensure that they receive the required catering and support services of the highest quality and that the service meets the specific needs of their organisation.
  • Forge strong working relationships with external business consultants
  • Ensure all accounts are successfully retained and developed through organic growth.
  • Play a very active role in the development of new business, including the development of tenders and client presentations.
  • Take immediate overall profit and loss responsibility for the area, maximising operating profits through positive margin control, labour controls and operational excellence.
  • Manage and assist the operational team to achieve consistently high quality of food, service and presentation on behalf of clients. 

The Ideal Candidate

  • Inspirational leader, with an engaging approach to management
  • Relevant experience in a similar role, ideally from a hotel background or equivalent
  • Strong financial acumen is essential, you will take immediate overall profit and loss responsibility for the area, maximising operating profits through positive margin control, labour controls and operational excellence.
  • Proven track record of managing experienced teams within a catering, retail and FM environment
  • Strong forecasting skills are essential with a proven ability to interpret financial information and discuss with the client in a clear and concise manner
  • Proven ability to develop relationships and new business for the organisation

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

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